Frequently Asked Questions

Macafem is a 100% natural supplement that helps alleviate health disorders related to hormonal imbalance in women, providing relief from menopause symptoms, premenstrual syndrome (PMS), and many other hormonal disorders.

Macafem’s main ingredient is a special selection of Lepidium meyenii, a highly-nutritious radish-like root. Macafem contains unique beneficial alkaloids that nourish and stimulate the body’s hormonal glands.

Macafem is a great supplement for women of all ages; it is particularly useful for those transitioning through menopause and even those who have symptoms of hormonal imbalance after menopause. Macafem can help relieve any symptoms related to hormonal imbalance, such as menopause symptoms, irregular periods, and PMS symptoms.

The recommended dosage is 3 tablets a day, with or without meals, ideally in the morning. If you fail to notice the desired results after 2 or 3 weeks, you may increase your dosage up to 6 tablets a day, or lower it to 1-2 tablets daily for milder results.

Many women report experiencing results within one week of starting to take Macafem. However, it is important to remember that Macafem is a dietary supplement, so it may need some time (1 – 2 months) to help the hormonal system function optimally.

You can safely take Macafem for as long as necessary, which may vary depending on your own body. Usually, our clients take Macafem for periods of 6 – 9 months and then stop taking it for a couple of weeks to see how they feel. This cycle can be repeated as many times as you need.

Macafem can work even for women who have had a hysterectomy. While the ovaries are responsible for producing most of the body’s estrogen, they don’t produce all of it. Some estrogen is also produced by other endocrine glands and stored in the liver, breast tissue, and fat cells. Therefore, by nourishing the hormonal system as a whole, Macafem can help with hormonal balance even if the ovaries have been removed. Remember, if you have any preexisting medical conditions, it is strongly advised to consult your doctor prior to taking Macafem or any other supplement.

Macafem is made from ingredients that are considered to be completely safe. Nevertheless, just like with any other supplement, you should always check with a healthcare practitioner before taking this product – especially if you are pregnant, breastfeeding, taking medications, have food allergies, or have any preexisting medical conditions.

Macafem supplements are sold exclusively through Macafem.com. We choose not to distribute our product through any third party retailers, since we prefer to address our customers’ needs directly. This allows us to provide them with detailed information about our product and deal with their inquiries firsthand, ensuring they are completely satisfied with both Macafem and the purchasing process.

Macafem has been on the market for over 12 years, and thousands of women have already been satisfied with the results. Hundreds of reviews and testimonials from customers all over the world show its effectiveness. Macafem is a completely natural supplement, made exclusively from premium-quality whole ingredients, and we offer a 100% satisfaction refund policy alongside full customer support to all our pre- and post-sale clients.

We accept all major credit and debit cards, such as Visa, Master Card, Diners, and American Express. We also accept payments through PayPal.

Once the card is processed and charged, the transaction will appear on your statement under the merchant name of 

Yes, we ship to over 60 countries worldwide. The full list of countries we ship to will appear when you check out along with all the shipping options and costs. All communication regarding your order will occur via e-mail, so it is very important that your e-mail address is current. Please make sure to double-check the shipping address, too. Your phone number is optional, but it helps in case there is a delivery problem. Although most countries have no restrictions when receiving dietary supplements from abroad, please be aware of your country’s regulations or laws in regards to receiving dietary supplements. International orders may be subject to import taxes, customs duties, and/or fees levied by the destination country; these charges will be covered by the recipient. These additional fees are not collected nor controlled by us and we cannot predict what they may be, so the recipient should contact their local customs office for further information. Unclaimed items or items with unpaid import duties will be returned to us. Once we receive them, customers will be refunded the total amount of the order minus the shipping, handling, and any other outside charges we have incurred for this shipment.

Yes. We work with the USPS (United States Postal Service) which accepts those shipping options.

Orders are processed and shipped within 1-2 business days of placement. All orders are shipped via USPS. Orders shipping within the U.S. will take  2 – 5 business days, while international shipping will take 5 – 15 business days. Customs’ inspections may cause unforeseeable delays, both when leaving the United States and entering another country.

Orders are sent from our offices in Orlando, Florida.

Yes, orders can be shipped to an address that is different from the billing address.

Yes. We use USPS to deliver all of our orders, so just follow the instructions provided to you in the shipping confirmation email. If you are having trouble, email us with your order number, and we will be more than happy to help you track your order. Please note that tracking information may not be available immediately. Also, tracking information is available for addresses within the United States only. International shipments will be delivered through the destination country’s local postal service.

Once orders are shipped, tracking numbers are assigned and emailed to you. It may take up to 48 hours or longer before the package is checked into the carrier’s tracking system. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 48 hours or more. If your tracking information is not working 48 hours or more after you received it, email us with your order number so that we can help you track your order.

Packages received with damaged or missing bottles should be promptly reported to us. E-mail us with your order number. We will investigate your claim, and if any errors have occurred, we will immediately replace the damaged bottles or send the extra bottles free of charge.

We will process your credit as soon as we receive your returned bottles in our warehouse. Typically, the purchase amount will be restored to the original method of payment used in anywhere from 24 hours to 7 business days, depending on your financial institution’s policy regarding credits.

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If you decide to cancel your order before it has been shipped, simply email us and inform us of your order details, including the order number and the name on the order. Note that we process orders fairly quickly after they have been received, sometimes within minutes.

As long as it hasn’t been sent for processing, we are able to make some changes, such as customer information or shipping/billing address. We are not able to change the quantity of bottles on your order once your order has been placed.

No, you won’t receive any junk email from us. Once you have registered your email address with us, we will only send you an e-mail confirming your new account and, your order details, and once your order is shipped, you will also receive a shipping information email. We do not send additional e-mails or share your information with any third parties.